MAKING AN APPOINTMENT OR ATTENDING A SEMINAR
CALL FOR AN APPOINTMENT - (503) 802-7830
EXAMINATION & EVALUATION
HEARING AID OPTIONS
Our receptionist will help to determine the type of appointment best suited for your needs. Whether you are calling to schedule a free hearing examination or to attend an educational seminar, our staff will be sure to get you to the right place. Call (503) 802-7830
CUSTOM FITTING AND PROGRAMMING
We are proud to dispense, fit and service the world’s finest and most advanced hearing instruments on the market today. We feature GN Resound hearing aids and those of their sister company, Interton. Tuality Hearing Center is an independent practice that can dispense and repair all brands of hearing aids. . This independence allows us to choose the right hearing instrument from the right manufacturer to best suit your individual needs. All warranties are manufacturer's warranties and can be taken to any authorized dispenser in the world.
We begin with a simple questionnaire to establish the general hearing history, followed by a visual examination of your ears with our otoscope. You may actually be able to see inside your ear canal on a monitor or television.
This examination will reveal obstructions such as wax or other problems that may be affecting your hearing. The Provider will then perform a series of hearing and speech recognition tests to determine the possible causes and degree of hearing loss that may exist. If a condition requiring medical treatment is detected, you will be referred to an ENT (Ear, Nose, Throat) Specialist for further testing. If there is no medical condition causing the hearing loss, the Provider will make the best recommendation to you for moving forward.
Our Provider will use an audiometer to conduct the hearing testing. This equipment emits sounds or tones at various frequencies and at differing volumes. The Provider will notate your responses to the battery of tests, which will ultimately be used to formulate an accurate diagnosis. Each ear is tested separately because sensitivity to sound often differs from one ear to the other
Upon the selection of style of instrument, your Provider will discuss with you flexible payment options – including cash or check, all major credit cards, and convenient payment plans. Payment plans include 12-month no-interest plans and fixed rate plans up to 60 months.
The Provider will schedule several follow-up visits during your 45-Day adjustment period. At these appointments you will have an opportunity to discuss your experiences with your new hearing instruments. The Provider will fine tune your new instruments based on information you provide during these important follow-up sessions. It is our promise to work diligently to make the necessary adjustments until you are completely satisfied.
Since your level of hearing loss is unique to you, each instrument needs to be programmed and fine-tuned specifically to your needs and to each ear. During your fitting, the Provider will place the instruments in your ears and program them to the settings that ensure you are getting the very best results.
When you first try hearing aids, you will notice sounds that you have not been hearing for some time. These sounds might include things like the refrigerator running, the air conditioner humming, or traffic noise. When your hearing was normal, your brain was conditioned to “tune out” these sounds. Since your brain hasn’t had to tune out these noises during your time with untreated hearing loss, it’s a bit out of practice. As you consistently wear your hearing instruments, your brain will adjust to these noises/sounds and automatically begin to tune them out so that you can enjoy hearing all the sounds you have been missing.
Based upon your level of hearing loss, the Specialist may recommend a hearing solution that best fits your lifestyle, hearing loss severity, cosmetic preferences, and budget. In many cases, we find a person’s hearing loss is not significant enough to require hearing instruments and we will simply schedule them to come back in a year to monitor any progression of hearing loss. The Provider can even fit you on the same day with a set of custom programmed hearing instruments to demonstrate how digital hearing technology can allow you to experience sounds you may not have heard in a long time.